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Starting a New Urgent Care Center

This course will immerse you in the realities, opportunities and challenges of opening a new urgent care center – learn from the mistakes of those who have gone before you.

• Obtaining Financing – bank loans and other options
• Hospital-based centers attend a hospital-focused session during this module
• Budgeting Revenues and Expenses realistically
• Selecting the Perfect Site
• Legal Issues and Pitfalls to Avoid
• Setting up Your Clinic (2-part session)
• Marketing Strategies
• Obtaining Managed Care Contracts
• Understanding Urgent Care Billing
• Faculty Roundtable – Answering the Unanswered Questions

 

Faculty:  Renee Lohman, Janice Jackson, Dr. Vanessa McKenzie, Dr. Sandra Randolph, Alan Ayers, MBA, MAcc, Patrice Pash, RN, Stacy Calvaruso, Dr. John Shufeldt, Sam Yates, Dr. David Stern

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Essential Clinical Topics in Urgent Care - NEW

Enhance your diagnostic and treatment skills with this new course developed BY urgent care clinicans FOR urgent care clincians.  Topics covered include:

• Wound care
• X-ray cases
• Drug-seeking patients
• Adult skin rashes
• Wrist injuries
• Chest pain
• Pharyngitis and its complications
• Shoulder pain and injuries
• UTI's and kidney stones

Faculty:  Dr. Jake Block, Dr. David Cannon, Dr. Phil Disraeli, Dr. Keith Ellis, Dr. John Huber, Dr. Gregg Mitchell, Dr. Avi Reddy, Dr. Lee Resnick, Dr. Mark Rogers and Dr. Joe Toscano

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Strategic Marketing for Urgent Care

Newly updated for 2008, this program will help you develop a viable marketing plan for your center in your market - plus provide essential techniques for reaching new audiences, working in multimedia and using your patients and staff to your best advantage. 

• Assess your clinics for your unique strategic advantages
• Advertising vs. results - what makes a great ad
• Financial essentials - spending and measuring return on your investment
• Your center and the social media revolution
• Handling media interviews
• Developing long and short term marketing campaigns

Faculty:  Sam Yates and Dr. Ira Bloomfield

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Introduction to Urgent Care Coding - NEW

This program is designed for those new to urgent care coding.  If you are new to coding, or new to coding in the urgent care setting, this program is for you.  It will cover E/M overview, basics of problem-based coding, coding of specific procedures, as well as modifiers and exceptions.  Additional details coming soon.

Faculty:  David Stern, MD, CPC; Patti Walkover, RN, MS, CPC; Kevin Solinsky, CPC, CPC-I, CPC-ED; Kim Ramirez, CPC, MPC; Kenny Engel, CPC, CHC, ACS-EM, CCP-P

Advanced Cases in Urgent Care Coding - NEW

This program is designed for EXPERIENCED urgent care coders.  This program will be case-based, looking at specific complex examples and discussing with experts how to best apply the lessons from these examples to future complex cases in your own clinics.  Additional details coming soon.

Faculty:  David Stern, MD, CPC; Patti Walkover, RN, MS, CPC; Kevin Solinsky, CPC, CPC-I, CPC-ED; Kim Ramirez, CPC, MPC; Kenny Engel, CPC, CHC, ACS-EM, CCP-P