UCA offers dozens of live webinars each year. Some may include urgent care CME or CUCMP credit and others are webinars brought to you (free of charge) by an urgent care vendor / industry organization.

Check back for constant updates to the calendar!

UCA Webinars

Urgent Care Industry Organization Webinars


Overcoming Clinical and Financial Challenges in the Urgent Care Market

Thursday, July 23 | 5-6pm CT | FREE

brought to you by Allscripts


Urgent Care clinics are becoming increasingly complex and require specific features to support a broad range of patient care delivery. To effectively manage this, it is crucial that Urgent Care clinics choose a health IT partner to help meet all of these challenges while keeping up in the rapidly evolving world of healthcare.

Join us for an exclusive webinar to hear Allscripts experts discuss clinical and financial challenges, as well as solutions for overcoming them.
At the conclusion of the webinar, there will be a Q&A.

Register for this FREE webinar now.


COVID-19: Update on CARES Act & Paycheck Protection Program

The rules changed on 6/5/2020 when revisions to the CARES Act were approved—and most changes favor those who’ve participated. If you have not yet applied for PPP, the opportunity will end 6/30/2020. Please join us as we invite Rob Crigler, managing director of Mariner Wealth Advisors, to give an update on the CARES Act and Paycheck Protection Program.

View recording.

Return to Healthcare: A LIVE Webinar for UC Operators and Managers

What’s your new normal? UCA has been monitoring the ever-changing COVID-19 situation on behalf of our member urgent care operators and found that just last week, typical patient volume was down 36%. To help operators understand the motivations of patients, we’ve partnered with Cast & Hue, a patient experience design consultancy firm so that they can share their study on when patients might “Return to Healthcare.”

View Recording

COVID-19: UCA Town Hall Discussion

Sponsored by Quidel

Members of the UCA Covid Task Force conducted a lively discussion on the topics that are most relevant to the on-demand medicine industry. The discussion covered overall updates on what we know, safe return to care, assuring patients feel safe, testing, PPE use, care of the COVID+ patient, blood clotting, Kawasaki, medications, and return to life/work.

View Recording

Thriving in the COVID Crisis: Leveraging Insights & Data

COVID-19 continues to impact urgent care operations, challenging how we approach our business. Listen as Laurel Stoimenoff, CEO of the Urgent Care Association, and Dr. David Stern, CEO of Experity, share key benchmark data & insights on trends from the urgent care community. Empowering you to make data-driven decisions and share best practices to continue to help you evolve through COVID-19.

View Recording

Beyond COVID-19: Evolving your Urgent Care for the Future

COVID-19 has been disruptive to say the least but urgent care owners and operators are adept at responding. It’s knowing how we got here and promptly adjusting to the new normal that will provide you a strategic advantage. Join Solv and the Urgent Care Association (UCA) as we shift our focus from reactive to proactive and explore the building blocks necessary to deliver episodic care in the post-COVID world.

Sign up to gain access to the free recording.

COVID-19: Communication and Digital Strategies in a COVID-19 World

Chris Behan, Digital Marketing Expert and CEO of Socius Marketing offered insights into how to manage your digital communications with a look at modified websites, ad campaigns, landing pages, etc. both for the current pandemic and into the future.  Chris also reviewed communication strategies for implementation of telemed and what that means now and in a post-COVID-19 world. 

View the recording.

COVID-19:  What Urgent Cares Need to Know Now about Adding Telemedicine

Bill Lewis, MD, UCA’s Telemedicine Section Leader hosted a panel of Telemedicine experts to address the many questions and concerns that urgent care centers’ have regarding adding telemedicine at such a critical time.

View the recording.

Staying Afloat During COVID-19: Resources for Urgent Care Centers

Camille Bonata, MHS, UCA Policy Consultant, shared relief opportunities that have been made available through congressional and administrative actions.

View the recording.

COVID-19: The Role of Urgent Care in a Pandemic

Moderator Rob Rohatsch had a conversation with urgent care operators on the role of urgent care medicine during this time of crisis and what best practices can look like. They discussed what is happening in the industry as a whole as well as what is happening at the clinic level. 

View the recording.

UCA Accreditation Standards, 2020 Update

Who should listen to this FREE webinar: Organizations that have purchased the Accreditation Standards & Preparation Manual, applied for Accreditation, are in the process of becoming Accredited or who are already Accredited. Cindi Lang, UCA’s Accreditation Committee Chair reviewed all the changes/revisions/updates to the 2020 Accreditation Standards. reach out to gain access to this recorded webinar.

UCA is limiting this series to urgent care owners and operators who have either secured UCA Accreditation or are actively pursuing or considering UCA Accreditation.

UCA Management Training: Why Should you Apply to Become a Certified Urgent Care Management Professional? 

Are you an urgent care manager? Have you thought about applying for UCA's Certified Urgent Care Management Professional (CUCMP) designation program but don't know enough about it? Carla Jamison, UCA's education director explains everything you need to know about the CUCMP and how to earn credits.

Learn more about the program and the great incentives to get started while viewing this recorded webinar.


Serving Those Who Serve: Enrollment, Participation & Next Steps in the all new V.A. Urgent Care Benefit (UCA members only)

UCA and TriWest Healthcare Alliance are now working together to create a national network of urgent care centers to provide urgent care access to eligible veterans. This new urgent care/walk-in benefit was launched by the Department of Veterans Affairs (VA) under its Community Care programs and is scheduled to start on June 6, 2019. The goal of the program is to provide Veterans with options for same-day and urgent health care near their home or work without prior authorization. Details related to UCA advocacy and how to enroll with TriWest if you are not already contracted can be found in this blog post, and UCA is also proud to offer a free informational recorded webinar exclusive to our members.

Get all of your questions answered during this UCA Members' only recorded webinar. Heather Jelonek, Director, Network Development, TriWest Healthcare Alliance, discussed how to enroll, covered services, who is eligible for the service and more.

This FREE recorded webinar, in collaboration with TriWest Healthcare Alliance, is a UCA member benefit to clarify contracting, enrollment, payment and other details to assist you in caring for our nation's veterans. (Members, log in to view link to recorded webinar. Not a member? Join today!)






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